Privacy Policy

Last updated: 29 July 2026

Explorebeds ("we", "us") operates a WhatsApp business messaging platform that enables businesses to communicate with their customers through the WhatsApp Business Platform provided by Meta.

Information we collect

• Account data: name, email address, and login credentials of platform users.
• Contact data: phone numbers, names, and attributes of customer contacts uploaded or collected by businesses using the platform.
• Message data: the content, delivery status, and timestamps of WhatsApp messages sent and received through the platform.
• Technical data: log and usage information needed to operate and secure the service.

How we use information

• To send, receive, and display WhatsApp messages on behalf of businesses using the platform.
• To provide contact management, campaign, and analytics features.
• To secure, maintain, and improve the service.

We do not sell personal information.

WhatsApp and Meta

Messages are transmitted via the WhatsApp Business Platform. Message data is processed by Meta Platforms, Inc. in accordance with the WhatsApp Business Terms and Meta's privacy policies. Businesses using our platform are required to obtain opt-in consent from their customers before sending them business-initiated messages, and every recipient can opt out at any time (for example by replying STOP).

Data retention and deletion

Data is retained while an account is active. Businesses may delete contacts and messages at any time from the platform. To request deletion of your data, contact us at the address below and we will action the request within 30 days.

Your rights

You may request access to, correction of, or deletion of your personal data. If you are a customer of a business that uses our platform, you may also contact that business directly.

Contact

Email: surender@exploremena.com